Terms of Use

• By accessing or using the BookMyRoom hotel management platform, you agree to be bound by these Terms of Use. If you do not agree to these Terms, please do not use the Service.
• These Terms apply to all users of the Service, including hotel administrators, staff members, and any other individuals who access the platform.

• BookMyRoom is a cloud-based hotel property management system that provides tools for room management, booking management, invoicing, expense tracking, laundry management, and reporting for hotel properties.
• The Service is intended solely for use by authorised hotel staff and administrators. Access is controlled via hotel-specific credentials and PIN-based authentication.

• Each hotel is assigned a unique hotel ID and password. You are responsible for maintaining the confidentiality of your login credentials.
• Admin and Staff roles carry different levels of access. Admins are responsible for managing staff PINs and access levels.
• You must not share your credentials with unauthorised persons or allow unauthorised access to the system.
• You must notify us immediately if you suspect any unauthorised use of your account.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Use the Service to store or process data in violation of applicable laws, including data protection and privacy laws.
• Attempt to gain unauthorised access to any part of the Service or its underlying infrastructure.
• Reverse-engineer, decompile, or disassemble any part of the Service.
• Use the Service to transmit harmful, offensive, or unlawful content.
• Interfere with or disrupt the integrity or performance of the Service.
• Use automated scripts or bots to access the Service without prior written consent.

The Service allows you to store personal data of hotel guests, including names, mobile numbers, and identification details. As the hotel operator, you are the data controller for this information and are responsible for:

• Collecting guest data only with appropriate consent and for lawful purposes.
• Complying with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (India).
• Ensuring guest data is not used for any purpose beyond hotel operations.
• Informing guests about how their data is collected and used.

• All content, features, and functionality of the Service — including but not limited to software, design, text, and graphics — are the exclusive property of BookMyRoom and are protected by applicable intellectual property laws.
• You are granted a limited, non-exclusive, non-transferable licence to use the Service solely for your hotel's internal operations. This licence does not include the right to sublicense, sell, or commercially exploit the Service.

• Access to the Service may be subject to subscription fees as communicated separately. All fees are non-refundable unless otherwise stated. We reserve the right to modify pricing with reasonable advance notice.
• Failure to pay applicable fees may result in suspension or termination of access to the Service.

• We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.
• We are not liable for any loss or inconvenience arising from temporary unavailability of the Service.

• While we take reasonable measures to protect your data, you are responsible for maintaining your own backups of critical business data. We are not liable for any data loss resulting from technical failures, user error, or other causes.

• To the maximum extent permitted by applicable law, BookMyRoom shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service.
• Our total liability to you for any claim arising from these Terms or your use of the Service shall not exceed the amount paid by you for the Service in the three months preceding the claim.

• You agree to indemnify and hold harmless BookMyRoom, its affiliates, officers, and employees from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

• We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms or applicable laws.
• Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination shall continue to apply.

• We may update these Terms from time to time. We will notify users of material changes by updating the effective date above and, where appropriate, by in-app notification. Continued use of the Service after changes constitutes acceptance of the updated Terms.

• These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Karnataka, India.

If you have any questions about these Terms, please contact us at:

BookMyRoom
Email: [email protected]
Website: https://bookmyroom.xyz